Frequently Asked Questions
Everything you need to know about bringing a piece of Sweden to your home.
Where are your Swedish gifts sourced from?
We take pride in authenticity. Most of our products, including our hand-carved Dala horses and traditional textiles, are sourced directly from artisans and manufacturers within Sweden.
Do you offer international shipping?
Yes, we ship our Swedish treasures worldwide. Shipping costs and delivery times vary by destination and are calculated automatically at checkout.
What is your return policy for fragile items?
We offer a 30-day return policy. If your item arrives damaged or broken, please contact our support team immediately with a photo of the package, and we will issue a replacement or full refund.
Are your food products, like cloudberry jam, fresh?
Absolutely. All food items are stocked in small batches to ensure maximum freshness and have clearly marked expiration dates that meet international safety standards.
Can I include a personalized gift message with my order?
Yes! During the checkout process, you can select the 'Gift Message' option to include a custom note, which we will print on a beautiful Swedish-themed card.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna for a seamless shopping experience.